Frequently Asked Questions

Browse our tours, choose the itinerary that fits your travel dates and budget, and click "Request This Tour" on the tour page. Our team will get in touch to confirm details and arrange payment — you can also reach us directly via the contact page, phone, or WhatsApp.

We accept payments via bank transfer and credit card. All payment processing fees are borne by the client.

Yes. Any changes to a booking must be made in writing. We'll do our best to accommodate your request, though changes may incur additional charges depending on the nature of the change and how close it is to departure.

More than 45 days before departure, the deposit is non-refundable. Between 45 and 30 days before departure, 50% of the total tour cost is refundable. Less than 30 days before departure, no refund is available. See our Terms & Conditions for the full policy.

Every Zaita Tours safari is a private tour, so pricing is tailored to your specific group size and itinerary rather than a fixed public rate. Get in touch with your group size and travel dates and we'll put together a quote.

A deposit of 50% of the total tour cost is required at the time of booking, with the remaining balance due 45 days prior to the tour start date.

Tour prices are transparent with clear inclusions — see each tour's page for exactly what's included. The one additional cost to be aware of is that payment processing fees (bank transfer or card fees) are borne by the client.

Reservation transfers are handled case by case — contact our team as soon as possible with the details and we'll let you know what's possible for your booking.

Yes — every safari with Zaita Tours is 100% private by default. Unlike group tours, your itinerary, vehicle, and schedule are exclusively yours, with the flexibility to tailor the trip to your group's interests.

Since every tour is priced and arranged individually rather than sold as fixed group-tour seats, reach out with your group's size and plans and we'll work out a quote suited to you.